What can brokerages do to improve agent safety? The answer is “quite a bit.” The current environment agents show homes in is essentially the same model as the days of the rotary telephone: meeting strangers alone in an empty house. According to the US Department of Labor, 168 real estate agents have died on the job. Countless scores more have been attacked, robbed, raped and harassed. Just about every real estate agent can tell a story of a strange, creepy or unsettling experience with the public.
We can never prevent 100% of the incidents from happening, we can cut them down significantly through better policies and procedures.